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Replying to:
JaneD
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Welcome to the QuickbBooks Community, jamie.larochelle.

I appreciate you checking in with us. Helping out with sales tax rate is my priority.

If an invoice doesn't calculate the sales tax amount, it's possible that you're not set up to collect sales tax. If you need to collect a tax, I'd suggest checking the sales settings and then update/add the appropriate tax agency.

Let me show you how:

  1. Go to Taxes.
  2. Click the Sales tax settings link and select Add agency.
  3. Choose a state under Agency
  4. Select a filing frequency.
  5. Choose a month under Start of tax period
  6. Set the date in the Start date range. The date should be prior to the invoice's date. 
  7. Click Save.

Then try creating an invoice again. I'm confident that your invoice will calculate the sales tax amount. 

Feel free to reach out again with further questions, I'm always here to help. Wishing you continues success.

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