"it worked and it did not work"

It works fine.

Making settings and selections never changes Existing invoices; you have to Update them yourself.

"but it may be worth looking into for all you IT guys and Gals out there in radio land."

This is a peer user forum on the internet; this is not live chat with Intuit.

I teach this; I have been using QB since 1997. I know how it works, and I am glad to help you know, too.