cancel
Showing results for 
Search instead for 
Did you mean: 

Reply to message

View discussion in a popup

Replying to:
mhs1102
Level 1

Reply to message

Automated Sales Tax is a nightmare. I am in NC and it created all kinds of prior payments and returns that needed to be filed and paid back to January 2018 that I had already done. It also created weird sales tax payable accounts - for example Unassigned Tax Agency for Apps Payable - Unassigned Tax Agency for Apps. Not only that, on the filings - all the amounts were incorrect. I tried to complete one and made the necessary adjustment and it added a duplicate sales tax payment that now I CANNOT DELETE!!! I talked with support and they said the only way to clear out these prior unfiled items was to "turn off efile". I cannot even do that! 

Also - it asks if you want to TEMPORARILY switch to the old sales tax, but when you click on it you get a warning - You won't be able to switch back to Automated Sales Tax once you move to the old sales tax center.

Need to get in touch?

Contact us