Re: OFFICE HOURS ARE OPEN! Let's TIIME TO RAISE YOUR PRICES... Elegantly!
You made some excellent points!
Consulting is a huge part of what we do, whether it be design consultations, floor planning, or merely giving expert advice about what woodworking techniques to use. This is especially true when dealing with residential clients, who often change their minds during a project, sometimes adding or subtracting from their initial request. These clients in particular take up a lot of extra time that we don't normally account for, and therefore, don't get paid for.
Although we never considered ourselves designers, architects, or engineers, the fact is we provide all these services under one roof, and one price. You gave me a lot to think about, and I believe starting with how we explain the level of our services to our customers is the first step forward I am going to take.
Thanks so much!