In the receivable, when i using the journal to use of adjust, why the figure cannot appeal the individual ledger?

Let's get this sorted out, Aihwa-kerk.

QuickBooks Online uses double-entry accounting. It means each transaction changes two or more accounts in the ledger.

The journal created and how it will show will depend on how it was entered. Let's ensure you've selected the right account balances to be affected and it's added correctly under Debits or Credits. 

To help you know how accounts are affected by debits and credits, please check this reference. If there's a need to edit the entry, you can go ahead and do that. Just open the transaction and make some changes.

If you have more questions, please feel free to let us know. We're right here to answer them.