When searching in the search box for a customer name, it does not appear to me. Why?

We can take certain troubleshooting steps to resolve the issue where the search box does not appear for a customer name, Nusaiba.

First, verify that no modification have been made to that specific customer, as this could explain why it's not appearing. Second, check if the customer has been inactivated, as this will be the reason it's not visible in the search box. 

In the meantime, you can generate a Customer Contact list report to verify if the customer is appearing. 

Here's how: 

1. Select Reports on the left menu.
2. On the search bar, enter Customer Contact List.
3. Click Customize on the right-hand corner.
4. Go to Filter, then check the box for Created Date. 
5. Click Run report.

Please let us know if you need further assistance with this matter. We'll be around to help.