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November 7, 2021
Question

Contact number to reach someone

  • November 7, 2021
  • 1 reply
  • 0 views
I can’t log in and change my mobile number

1 reply

MichelleBh
Level 8
November 7, 2021

Help has arrived, @mrdavidecrooks-g

 

Before I hand you over to our support, I have some troubleshooting steps to follow to fix the login issue. This way, you can sign in to your QuickBooks Online (QBO) swiftly and get back where you left off. 

 

If you still have access to your mobile phone number, you can log in to your Intuit account and edit it from there. Let me guide you on how: 

 

  1. Go to this link: accounts.intuit.com and enter your QBO credentials.
  2. Click Sign-in & security menu.
  3. Select Phone.
  4. Hit Change next to your phone number and click Continue
  5. Enter the new number, then type your QBO password and click Save
  6. Get the code and click Done
  7. Also, update all the necessary information to ensure that you can log back into your account.

 

Once done, log back into your account to check if it is working well.

 

If the issue persists, you may contact our support by accessing the Support page or using our sample QBO account. We're unable to provide a phone number because we've recently updated our support experience. 

 

Make sure to contact them within business hours to ensure a swift response.

 

Moreover, feel free to visit these links below for more troubleshooting steps when you are having problems accessing your account:

 

 

I'll be out here in the Community space, so don't forget to visit this thread if you need more help managing your account information. You can also ask me about the processes in QuickBooks. I'm always here to help, mrdavidecrooks-g.