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mahmoud Salem
mahmoud Salem
December 25, 2022
Question

How add Yemen to Customer Adddress

  • December 25, 2022
  • 6 replies
  • 24 views

How can add Yemen to Country Field? 

I tried Iso 3 and Iso 1 but no success, "YE", "YEM" moved to address line instead of country 

 

 

 

6 replies

Carneil_C
Level 6
December 25, 2022

Hello, mahmoud.

 

I've come to share some insights regarding this concern with setting up your customer's country in QuickBooks Desktop.

 

We can utilize the Verify and Rebuild tool to verify if this is an issue within your company file. It helps resolve data issues and keep your program in optimum condition.

 

Before proceeding, let's ensure we always have our QuickBooks Desktop to the latest release to keep your software up-to-date, so you always have the latest features and fixes. Then, create a backup company file to secure your data if you ever encounter problems.

 

Follow these steps on how to verify data:

 

  1. Choose Window, then Close All.
  2. Go to the File menu, and then click Utilities.
  3. Select Rebuild Data.
  4. Follow the onscreen instruction to back up your data.
  5. When the tool finishes, select OK.
  6. Navigate to the File menu, then click Utilities.
  7. Click Verify Data, then choose Rebuild Now once QuickBooks finds an issue with your company file.

 

If the issue persists, I'd recommend contacting our QuickBooks Desktop Support Team. They will be able to access your account in a safe environment and investigate this matter further.

 

For future reference, I'm adding this article in case you want to use the multicurrency feature in QuickBooks Desktop. It also includes other important things to consider when utilizing it: Setting up and using Multicurrency.

 

You can tag me in your reply if you need more help with Multicurrency or managing your customers. Its' always my pleasure to back you up. Keep safe and happy holidays!

mahmoud Salem
mahmoud SalemAuthor
December 25, 2022

My point related to Country not currency!

Activated multicurrency / activate Yemeni Rial, go to Address add Country YE, or YEM and it moved to line2 instead of country field. 

 

and here screenshot after press ok and re-open it 

MariaSoledadG
MariaSoledadGQuickBooks Team
QuickBooks Team
December 26, 2022

Let's find out why you're experiencing unexpected behavior when editing your customer's address to resolve the issue, mahmoud Salem.

 

I tried editing the same information under my customers' profile and it looks like it's saving the YEM information on the first line. Here's the screenshot:

 

 

We can perform some steps so we can fix the issue. You can use the Verify and Rebuild Data tool. This tool identifies the most common data issues within your company file and resolves them after the diagnostic. To do so, follow the steps below:

 

To verify data

  1. Choose Window then Close All.
  2. Verify Data. Choose File then Utilities. Select Verify Data.
     

To rebuild data

  1. Choose File, Utilities then Rebuild Data.

 

However, if the issue persists, I recommend reaching out to our support team so they can double-check what's causing the issue. They also have the tools to pull up your account in a secure environment. 

 

Furthermore, you'll want to use the add and edit multiple entries window to add and edit customers, vendors, services, inventory items, and non-inventory items in QuickBooks. Go through this article for your guide: Add And Edit Multiple Customers, Vendors, And Items.

 

Please get back to us if you have any questions when adding customer information. The Community is always right here to help.

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