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April 20, 2026
Question

I can't get anything done due to intrusive "upgrade" pop ups

  • April 20, 2026
  • 3 replies
  • 31 views

Something changed over the weekend because now i get non stop "upgrade your QuickBooks to things you don't need" advertisements constantly this weekend. I've been logged into QuickBooks and have gotten 5 in 5 minutes!
I am already a paying customer and the fact the quickbooks doesn't respect that makes me want to use someone else. this is EXTREMELY disrespectful and intrusive. how do i turn this junk off?
5 of these in 5 minutes. it's every time i go in or out of an invoice, i get one of these! how annoying! 

3 replies

Level 3
April 20, 2026

I have my pop-up blocker on, and I am still getting them.  It's TOTALLY pissing me off.  I can't get any work done.  

jbr2343Author
April 20, 2026

yes, same. I've never had them happen this bad. usually just one right when i log in. but every time i do anything, close an invoice, whatever, i get another one. 

QuickBooks Team
April 20, 2026

Hello. I understand the frustration. These offers are "event-based," meaning they are triggered by specific actions within the software. While intended to be helpful suggestions, I can see how they have become an obstacle to your workflow.

Currently, there isn't a built-in option to turn these off permanently. I suggest submitting your feedback directly to our product engineers so they can consider this for future updates. You can do this by going to the Gear icon > Feedback > enter your request > and click Next to submit.

In the meantime, please consider clearing that specific window by clicking the small 'X' in the top-left corner. While it’s not a permanent "off" switch, it will get the ad out of your way for now.

Please don't hesitate to leave us a response if you have other questions or concerns.

May 26, 2026

Download the chrome extension called "Click to remove element". Go to 3 vertical dots at top right corner, scroll down to Extensions, select Visit Chrome Web Store, type "Click to remove element" in search bar (looks like a radiation icon), select add to Chrome.

I highly recommend you then go to Hector Garcia's QB tutorial "Remove Popups from QuickBooks Online" on how it works.  https://www.youtube.com/watch?v=C7PVNSkkjas.

It's easy to use but Hector explains how to fix it if you delete the wrong thing.

It's a thing of beauty...haven't cried at my desk since downloading it!!!