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New Member
July 14, 2026
Question

Invoices that have been printed and marked printed, show up again in print later

  • July 14, 2026
  • 1 reply
  • 43 views

Sometimes, invoices are printed and marked printed but will show up again in print later.  This does not happen all the time, but it is annoying when it does because then I have doubt whether they printed and mail them out again.  Postage is expensive.  I am using Microsoft Edge browser but for the most part I use the QBO app. Does this happen to anyone else? Even when I go to the audit history, it shows to be printed, when I know they have been printed.  

1 reply

RazzieE
QuickBooks Team
July 14, 2026

I hear your worries. You can reload your QuickBooks Online (QBO) page, as the system might not have processed the changes yet.

 

Also, make sure that after you mark your invoice as printed, the Print Later option is toggled off. QuickBooks usually does this automatically, but it’s wise to double-check. If the box remains checked, the invoice will stay in the "to be printed" queue.

 

If the issue persists, you can do some basic browser troubleshooting. Sometimes, a full browser cache can affect how QuickBooks works and cause unusual behavior. You can use an incognito or private browsing window to bypass the cache. Alternatively, you can use a different web browser.

 

If you have any follow-up questions, please don't hesitate to click the Reply button.