There is an invalid reference to a parent "" in the Customers list. QuickBooks error message: Invalid argument. The specified record does not exist in the list.
Hi
We have a third party application that is added as an integrated application to QuickBooks desktop. This third party application connects to QB and provides the feature of adding customer to QB company file. We are able to add the customer succesfully if no parent name mentioned. But when we try to add to an existing parent customer, it throws the error "There is an invalid reference to a parent "" in the Customers list. QuickBooks error message: Invalid argument. The specified record does not exist in the list.". We are certain that the parent exists in the QB company file.
We are able to sucessfully create an entry under the same parent by passsing XML through SDKTestPlus.
Also we are able to create the customer manually in QB without any issues. But the same XML fails with the integrated application. Any help would be really appreciated.
thanks
praveena