Unable to create new company file - Quickbooks Desktop

I have several company files I maintain...and am attempting to create a new one. When i go through the setup, i get to the "create company tab" and working bar comes up and gets to 10%. Then a message comes up that says i need to download the latest file doctor...this update includes new fixes for many errors that can stop your company file from opening. 

I download that, and run the "fix my program portions".  Still having the same issue and unable to create a new company.