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August 14, 2022
Question

When I try to reconnect to PNC, I am getting this "This function is temporarily unavailable at this time. Please try again later. we apologize for any inconvenience."

  • August 14, 2022
  • 3 replies
  • 17 views

This function is temporarily unavailable at this time. Please try again later. we apologize for any inconvenience.
I have tried Chrome private mode and still the same message.

I am able to log in to my PNC account just fine but when connecting to quickbooks, it's not working

3 replies

Rubielyn_J
Level 8
August 14, 2022

I'm here to ensure you can reconnect PNC with QuickBooks, @pahouja4.

 

Since you tried Chrome private mode and still get the error message, let's log in to your account using a different browser. There are times that the web directory is full of frequently accessed page resources, which causes some errors or unusual responses. 

 

Let's also clear its cache to speed up the process next time you do a transaction in QuickBooks Online. 

 

If the issue persists, I suggest contacting our QuickBooks Online support team. They have the tools to check your account in a safe environment, and they can help find the root cause of your issue and find a fix.

 

Here's how:

 

  1. Sign in to your QuickBooks Online company.
  2. Select the Help (?) menu.
  3. Choose the Assistant tab.
  4. Click the Talk to a human option.

  5. Select Get help from a human.

  6. Click either Chat with us or Have us call you button.

 

I've added these articles to help you manage banking transactions and resolved unexpected behavior when trying to download your bank transactions:

 

 

Keep me posted if you have other questions about reconnecting your bank with QuickBooks. I'm always here to help. Stay safe always.

pahouja4Author
August 15, 2022

I tried Google chrome and Microsoft edge. Didn’t work. Also tried clearing the cache. 
any other tips?

Fiat Lux - ASIA
Level 14
August 15, 2022

@pahouja4 

Utilize the trial version of MT Online to isolate the issue. It is designed to import into any bank or credit card in QuickBooks Online, so there is no specific setting needed. If the same error persists, there is an ongoing problem at your bank or connection.

https://www.moneythumb.com/?ref=110