Why is this site so difficult to use to find help?

Forum|Forum|5 years ago
May 8, 2021
4 replies
18 views

I finally found the page to submit an intelligent question and received an excellent and thorough answer from FritzF Moderator. However, the problem still exists but I cannot find my original question and his reply even though he invited me to reply if more help was needed. Thanks in advance for any help.

QuickBooks Desktop

Adrian_A

Level 8

Hi mrp2,

You can view your previous post and our response either on your email or under the Posts tab on your QuickBooks Community profile. Then, click your concern.

I've added this screenshot as your visual guide:

I've also added this link for more information about managing your accounts: QuickBooks Q & A.

I'll be around if there's anything that I can help. Keep safe!

BigRedConsulting

Level 15

Each time Intuit replaces the site with some new technology/tool it gets worse and worse. I don't think they care one whit because they never fix the usability issues - never make it better in any way.

katherinejoyceO

Level 9

Thanks for sharing your thoughts, @BigRedConsulting. Your feedback matters as it helps us improve our Community Q&A site usability to all users.

Aside from posting here in the Community, we also have our Self-help articles that you can browse some topics with resolutions related to your concerns.

You can also check out our Firm of the Future for more updates on our products and services.

Feel free to get back here and post some more. We're always around here making sure all your concerns are addressed promptly.

BigRedConsulting

Level 15

@katherinejoyceO

RE: Thanks for sharing your thoughts, @BigRedConsulting. Your feedback matters as it helps us improve our Community Q&A site usability to all users.

I wish it helped more.

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