Can my manual card payments be fixed?All manual card payments keep declining, this has happened twice now.Also depositing checks on the app decline as well.

The problem regarding processing credit card (CC) payments would depend on several factors, John. I'll lay out some details so you can get past this matter.

Did you get a specific error notification while processing payments through CC? Also, can you share what type of transactions you're trying to execute? Additional information will help us resolve this issue accurately.

While waiting for your response, it usually occurs in these cases:

• Invalid account number.
• Expired credit card.
• Overlimit or past due.
• General decline. The information provided by the processor was incomplete.
• The issuing bank will not electronically authorize the credit card.
• The billing address in QuickBooks Online does not match the address on your statement.

Furthermore, you'll receive an email notification detailing the rejected payment and some tips on resolving this. Given that, I suggest checking your inbox and spam or junk folders.

You may also consider updating your billing info or using another supported payment method to get past this. For more information, check this link: Fix “my subscription payment failed” issues. However, if this is about your client's declined payments, you can sort it out by following the procedures from this article: Fix the customer's declined credit card payments.

Nevertheless, please add more details if you mean something else about declined payments. This way, we can provide an accurate fix to this matter.

On the other hand, did you also receive an error notification when processing your checks on the app? In the meantime, you can refresh the app's data to narrow down the result. If the problem persists, review and follow the resolution provided at this link: Fix common errors in the QuickBooks Online mobile app.

I'm also adding this resource to get you going when facing challenges using the Payments feature, which varies by situation: Solutions for declined payments or failed bank transfers.

I'll be here once you add more information about your concerns or should you have more questions about your CC payments. Just add your reply below, and rest assured, I'm always available to provide speedy assistance.