Does my first invoice payment take longer to get deposited into my account or do they all take long? I had a customer pay my first invoice last week and still no deposit

Forum|Forum|10 months ago
August 26, 2025
1 reply
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QuickBooks Online

mv32

Level 8

I understand how waiting for your first payment to show up can be a little frustrating, @mncontractingservicesfl. When you’re new to QuickBooks Payments, the first few payments may take a bit longer because we need extra time to fully set up your account. Typically, the first deposit can take up to 5 business days.

The good news is that once your account setup is complete, future payments will process much faster, depending on your deposit speed settings, such as next-day or standard deposit.

If it’s been more than 5 business days since your customer paid, I recommend checking the status in your Merchant Service Center:

Sign in to the Merchant Service Center.
Go to the Transactions section to see the status of the payment.
*If it shows as “Withheld” status, it means we’re still reviewing it. You should have received an email outlining the steps to complete the review.
*If the payment has already been deposited, it’s worth checking with your bank to confirm they’ve processed it.

For more details about checking your email for notifications, you can reference this article: Learn about funds on hold.

If you didn’t receive an email or need further help, let me know.

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