How to stop my customer's name from being automatically filled in the SHIP TO section on invoice?

Thank you for the "solution".  However, it does NOT solve my issue and is not acceptable to me.  The answer that "Also, we are unable to prevent the name from printing in the address field of a printed check." is not a solution to my issue.  I will provide feedback so the "bug" can be addressed.

Hello there, @leahtv.

I just want to let know that your suggestions are important to us in developing the product. I completely understand how this feature is beneficial to you and your business. Our developers are closely reviewing any added features in QBO to avoid errors once they're released in the system. 

At this time, there aren’t any updates about this and a specific time frame as to when this feature is available. 

However, you can edit or leave the address blank if you don't want to automatically add the customer's name on the Ship-To section. 

Here's how:

1. Go to the Sales menu. 
2. Select the Customers button to choose the customer's name.
3. Click the Edit button.
4. Leave the address blank.
5. Click Save.

As mentioned by my colleagues, we share recent happenings and future developments on our blog. Through this, you're able to get the latest news about QuickBooks and what our Product Care Team is working on.

Also, I recommend the following article which contains additional insight on how to personalize and add specific info to sales forms.: How To Customize Invoices, Estimates, And Sales Receipts.

Additionally, you can always visit our Help Articles for QuickBooks Online in case you need some tips and related articles for your future tasks.

We would appreciate your patience until this feature is available. Please feel free to get back to the Community if you have any QuickBooks concerns. I'm always here to help.

Thanks for becoming part of the Community, mistiw3.

I can certainly understand how an ability to stop customer's names from displaying in the address section of printed checks could be useful and have submitted a suggestion about it as of today.

You can also submit your own feature requests while signed in.

Here's how:

1. Use the Gear (⚙️) icon.
   
2. Click Feedback.
   
3. Enter your suggestions and/or comments.
4. Hit Next.
   
5. Choose Skip and send message.
6. The available drop-down menu can be used to pick an appropriate category.
7. Select Send message.
   

Your feedback's definitely valuable to Intuit. It will be reviewed by our Product Development team and considered in future updates. You can stay up-to-date with the latest information about your product by reviewing Intuit's Product Updates page.

Please don't hesitate to send a reply if there's any questions. Have a lovely day!

Hi there, @Sy29.

We can see how having the option to disable automatically fill details in the Ship To field inside the invoice in QuickBooks Online (QBO). As we thoroughly check here in our system, it's still unavailable. It's best to send a feature request to our Product Development Team so they can carefully evaluate your suggestions and consider implementing them in future program updates. We'll write down the steps to help you proceed:

1. Access your QuickBooks Online company.
2. On the top right-corner, click the Gear icon.
3. Select Feedback and then enter your comments or product suggestions.
4. Once ready, click Next to submit feedback.

We'd recommend checking these handy articles to help you manage invoice payments, create personalized sales forms, and keep track of your transactions inside QBO:

• Record invoice payments in QuickBooks Online.
• Customize invoices, estimates, and sales receipts in QuickBooks Online.
• Run reports in QuickBooks Online.
• Customize reports in QuickBooks Online.

The Community Team is willing to assist if you have any other QuickBooks-related concerns. We can also help you if you have tasks you'd like to perform inside your company file. Visit us anytime or comment below, and we'll be there. Stay safe!