Is there a way to clear the rejection of a customer invoice payment thru QBO ACH, so the payment can be reprocessed?

Yes, there is a way to clear the rejection, @sheri23. You need to check your email first, as we will send you an email for every rejected ACH payment.

The email includes a rejection code (R##), describes the rejection reason, and provides next steps to clear the issue. Any related fees are also included in the email.

If you're referring to Unauthorized Debit Entry with rejection code R05, it indicates that a business debit entry was transmitted to a member's consumer account, and the member didn't authorize the entry. What you can do is change the deposit bank account for QuickBooks Payments. Or, have your bank submit a bank letter to tell us the issue is fixed.

For a complete list of rejection codes and their corresponding solutions, check out this article: Fix rejected ACH payments.

Feel free to reply below or create a new post on the Community page if you have any other inquiries.