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September 2, 2026
Question

Firm apps - I use it LODGE IT TAX - firm apps telling me "something's not quite right"refresh try again ?

  • September 2, 2026
  • 1 reply
  • 1 view
Is anyone familiar with this issue - or having problems with Firm Apps ?

1 reply

QuickBooks Team
September 2, 2026

The error is likely caused by an interruption between Firm App and QuickBooks Online. I recommend contacting the Firm App support team to check whether they are experiencing any ongoing issues, performing maintenance, or have a recommended solution.

 

If the Firm App team confirms that there are no known issues, try accessing QuickBooks Online using a private or incognito browser. This can help improve performance and rule out any browser-related issues. You can also add Intuit as a trusted site if needed.

 

Once completed, you can continue lodging pay events for your employees.

 

Please let us know if you need any further assistance.