We unlocked time entries and synced with QBO, but employee still sees those time entries as being locked and can't edit them.

Hi there, Drew38, Thanks for reaching out. Let me clarify how you can enable editing for time entries after they’ve been unlocked and synced to QuickBooks Online (QBO).

After unlocking the time entries, you’ll need to mark the entries as unapproved to allow employees to edit them. QBO keeps approved entries locked to ensure the accuracy of records, but unapproving them will enable changes to be made.

Refer to this article for detailed steps and guidance on unapproving entries in QuickBooks Time.

Once the entries are unapproved, you’ll need to sync them again to QBO so that your employees will be able to edit them as needed. Please note that after the changes are made, it's important to approve the entries again to lock them for record-keeping purposes.

If you have any further questions or concerns related to QuickBooks, feel free to reply to this thread. We’re here to assist.

Hi @drew38,

I just wanted to follow up to check if the resolution we provided helped resolve your issue.

Please let us know if everything is now working as expected or if you're still experiencing any problems.

We'll be glad to assist further if needed.