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September 23, 2023
Question

A customer pay me through QB but a can't have access to my money

  • September 23, 2023
  • 1 reply
  • 2 views
Where is the money, they send me a debit card but I can use it

1 reply

Moderator
September 23, 2023

Hello there, @alebrijespaintin. I'll share details on how you can see where your payments are deposited and access your money with QuickBooks Payments.

 

If it's your first time processing a payment, we'll typically deposit the funds within 5 business days. The lead time may take longer since we're still setting up your account. Rest assured, we will deposit the payments much faster once the process is completed.

 

Also, if you process customer payments before 3 PM PT for next-day deposits, we'll deposit them in your bank account the next business day. We'll deposit payments in two business days if you process payments after 3 PM PT.

 

Moreover, you can check where you set up QuickBooks Payments to deposit your money. Here's how:

 

  1. Go to Settings ⚙, then select Account and settings.
  2. Select the Payments tab.
  3. Review the direct deposit information.

 

Regarding your debit card, you can use it to make purchases, get cash from ATMs, and withdraw money from your QuickBooks Checking account. Here's an article for your reference to utilize your card: Use the QuickBooks debit card to get your cash.

 

Additionally, you can check out this article that will guide you on how to check the funding status, fix card reader issues, process payments, etc.: Common questions about payments deposits in QuickBooks Online.

 

Feel free to get back into this thread if you have follow-up questions about finding your invoice payments. I'm just around to lend a helping hand.