Activity of viewed invoices showing up multiple times in customer record (like 50). What's wrong. Support does not respond to chat.

Hey there, islandmech. 

Thanks for dropping by the Community this afternoon. Without being able to dive into your exact account and being able to see what's going on because this is a public forum setting. It sounds like it may be that the viewed number is so high because that is the actual amount of times in which your customer viewed the invoice. You can see further information on the topic in this link, highlighting Emails and custom sales forms. 

I also recommend reaching out to our phone support team, I know you mentioned Chat wasn't responding so, below are the steps to reach the phone team:

1. Sign in to your QuickBooks Online company.
2. Go to Help (?).
3. Select Contact Us.
4. Enter your concern, then select Let's talk.
5. Choose Get a callback to connect with us:
   • Get a callback from the next available expert.

If you need anything else, or have any other questions, feel free to post down below. Thank you for stopping by and have a nice Thursday afternoon.