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cfk3
July 6, 2022
Question

Anyone else having problems with their POs and Invoices not delivering because quickbooks is listed as spam in SpamCop and RBL?

  • July 6, 2022
  • 3 replies
  • 32 views
POs and Invoices are being blocked because Quickbooks is listed as spam in SpamCop and RBL. Quickbooks needs to get themselves delisted. Anyone know who to talk to at Quickbooks?

3 replies

LeizylMQuickBooks Team
QuickBooks Team
July 6, 2022

Good day, cfk3.

 

Let me share some details about this invoice delivery issue in QuickBooks Online (QBO).

 

To remove it from the spam list, I suggest contacting an IT expert. They can guide you further to ensure you can successfully unblocked POS and Invoices in QuickBooks. 

 

You'll also want to personalize the appearance by adding specific info to your sales forms in QBO. Check out this article for more information: Customize invoices, estimates, and sales receipts in QuickBooks Online.

 

I'm here whenever you need help with managing your invoices in QuickBooks. Take care always!

cfk3Author
July 8, 2022

The issue is not on our end the issue is a global Quickbooks issue. The Quickbooks IP address was flagged as spam and is listed on spam lists like RBL and SpamCop. We can have it temporarily "whitelisted" on our end, but that is only temporary. Quickbooks IT needs to have their IP address delisted as spam. Many clients and vendors will no longer accept POs and invoices directly from Quickbooks, requiring us to save the POs or invoices and emailing them directly. Its a hassle and something that Quickbooks needs to address.

    Fiat Lux - ASIA
    Fiat Lux - ASIA
    Level 14
    July 7, 2022

    @cfk3 

    You receive payment on your invoice with QB Payment, correct? They are still struggling to fix this issue

    https:// quickbooks.intuit.com/learn-support/en-us/other-questions/intuit-ips-found-in-spamcop-blocking-list-preventing-vendors/00/1066289

     

    Consider having a 3rd party solution to send invoices and integrate it with your QBO and QB Payments account for the time being.

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