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July 8, 2020
Question

Can I edit payment receipts? They do not show credits applied with payment.

  • July 8, 2020
  • 1 reply
  • 3 views
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1 reply

Moderator
July 8, 2020

Glad to have you here in the Community, @johnmillertrucki.

 

At this time, there isn't an option to edit payment receipts to show credits applied. As a workaround, you can consider entering the amount of credit in the Memo field to show it when printing the receipts.

 

Here's how:

 

  1. Go to the Sales menu, then find the payment transaction.
  2. In the Receive Payment window, enter the credit amount in the Memo field.
  3. Click Print.

Once done, the memo will show on your payment receipts stating the credit amount.

 

I'm adding these articles to know how to manage customer payments in QuickBooks Online:

 

Please touch base with me here for all of your QuickBooks needs, I'm always happy to help. Have a great day and stay safe.