Can we add 3 different shipping addresses to one customer? I see there are the sub-customers, but those exist for other purposes than just adding shipping addresse right?

Hello there, @laura.d@serax.co. Let me clear things out about adding multiple addresses to a single customer in QuickBooks Online (QBO).

Each customer in QuickBooks Online can have one shipping address available. A workaround I can suggest is to create sub-accounts for the other addresses.

We use it to track individuals who are part of a group or specific accounts for a larger organization. You can have unlimited sub-customers. Parent accounts can have up to four levels down of sub-customers.

You'll also want to use the location tracking feature as another workaround to use different addresses. Here's how to enable it:

1. Click the Gear icon, then select Account and Settings.
2. Select the Advanced tab.
3. Locate the Categories section.
4. Turn on the Track locations and hit Save.

Follow these steps to add a location:

1. Select All lists from the Lists tab.
2. Choose Locations.
3. Click the New button.

You can now use that address when you'll create new transactions. See this screenshot as an example.

I'm also adding this article to learn about the location tracking feature in QuickBooks Online.

You can always contact us at any time whenever you need help or assistance with your QBO account. We're always here to help. Take care!