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January 23, 2019
Question

Can you remove the line on the customer statement that says "Enclosed"?

  • January 23, 2019
  • 1 reply
  • 9 views
No text available

1 reply

HoneyLynn_G
Level 6
January 23, 2019

Hello there, @aroberts.

 

Welcome to the Community space. I can share some insights about the statement template in QuickBooks Online.

 

Currently, the ability to customize and remove the "Enclosed" line on the customer statement is unavailable. However, I know some applications you can integrate with QuickBooks to do this. Just go to the Apps tab on QuickBooks or visit the QuickBooks Application website.

 

I want you to know that your voice matters and I'm submitting feedback on your behalf. Feedback is sent to our engineers to determine what we need to implement moving forward. You can also do the same by clicking the Gear icon and choosing Feedback.

 

That should get you on the right track, aroberts.

 

Please know that I'm still here to help you more if you have other concerns. Just leave a comment for me. Have a good one!

arobertsAuthor
January 25, 2019

We still would prefer to have the option to remove the word "Enclosed" from our statements without having to go through the additional App process.  We would like the engineers to add this if possible.

Thank you

Level 5
January 25, 2019

Hello @aroberts.

 

Let me discuss why you're getting the "Enclosed" mark and help you get rid of it.

 

The word "Enclosed" will only appear on the Balance Forward and Open Item type statements. You have the option to choose the Transaction type statement so you won't be getting that "Enclosed" marking.

 

Feel free to read this article for more information: How to Create and Manage Statements?

 

Let us know if you have any other questions.