I know that every penny counts when running a business. Also, I want to make sure you’re only paying for the services you need.
If you're unable to recognize a charge on your account, you can check where it's coming from and why. Here's how:
Click the Gear icon.
Select Account and settings.
Go to the Billing & Subscription tab.
From there, you can see your active subscriptions.
Furthermore, QuickBooks Payments or Merchant Services charges your account if you have processed or received online payments.
If the charges are from the transactions in your bank, I recommend contacting your financial institution. This way, they'll be able to further verify the amount.
Intuit also charges you for products you order and services you receive. These charges fall into categories, and we've listed them in this article: Charges in your Credit Card or Bank Account.
Additionally, I've included an article that'll help you check the charges in your credit card or bank statement: Intuit Charges.
After further research, I've determined that they are related to customer invoices paid online via a checking account. The $10 fee does not match the actual 1% rate charged for the online payment which was over $1,700. Has a new policy been implemented that tops out the online payment fee for customer invoices paid with a checking account?
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