You can just receive the payment and it creates a customer credit memo for that amount and you apply it when you issue invoice.
Better is use a Sales Receipt for an item you call Deposit on Job and have that item post to a current liability account you set up as Prepayments. Not income but you now owe the customer. Then when job is done create an invoice and add a line item for the prepayment deposit as a negative. Make sure the prepay item is not taxable when you set it up
You can just receive the payment and it creates a customer credit memo for that amount and you apply it when you issue invoice.
No, no credit memo is created. Just a credit on account, and no need to actively apply it
Better is use a Sales Receipt for an item you call Deposit on Job and have that item post to a current liability account you set up as Prepayments.
It's only better if you don't mind "bypassing cash vs accrual accounting", and if you don't mind the customer's balance not showing in the customer screen
Technically because there will be an invoice it is accrual. And because payment precedes invoice QBO will haunt the user with an unapplied cash payment that screws up Class tracking
I have often done this: create a deposit account and then create an invoice for the deposit amount and apply the payment to that. At completion of the project I typically create a final invoice and then apply the deposit payment to that and delete the original invoice. You have to remember to back date the final invoice to BEFORE the original deposit payment though - or it shows as unapplied....complicated.
Need QuickBooks guidance?
Log in to access expert advice and community support instantly.