To best assist you, can you provide me just a bit more details? Like, are you getting this error within QuickBooks? What are you doing when this error appears?

I'll keep an eye out for your response. Thank you for reaching out. Take care!

BROSEAuthor

Error is being emailed to me at random times throughout the day (see attachment). There is no indication of how to look at the logfile referenced in the email.

jstlit

The message says "Please check your production logs." Where do I check the production logs? The URL that is provided does not include the domain.

JenoP

QuickBooks Team

We'd like to take a closer look at the message that you're getting to sort this out, jstlit.

Please give us a call so our phone agents can collect your account information and help you further with this.

Here's how:

Go to the Help menu and click Contact Us.
Enter the URL or the message that you're getting, then click Let's talk.
Select the Chat or Get a callback option.

Don't hesitate to reach out again or reply to this thread if you need anything else.

jstlit

I found the answer. Short version: https://appconnect.intuit.com/it/duzzitweb/products/productLogs.jsp?productId=15326

Long version: Go to Apps - My Apps - Choose App Action, Settings - Scroll down to Error Logs, click View Error Logs.

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