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July 9, 2023
Question

Has anyone else been experiencing issues with successfully sending invoices to their customers recently? I am getting an error message and cannot get invoices out.

  • July 9, 2023
  • 1 reply
  • 8 views
The error message I am getting says: "We Couldn't send this email. An error occurred while sending this invoice, please verify email information and try again."

customer email is correct

1 reply

JessT
Moderator
July 9, 2023

Hi Lcarrigan,

Welcome, and thank you for posting about the error you received when sending out invoices. I see you posted this question in a thread. You can follow my colleague Kevin's instructions to resolve this issue. You can also comment on that thread if you need more help.