Thanks for reaching out to the Community forum, @vvonsperling.
Right now, able to import bank statement as PDF files to QuickBooks Online (QBO) is unavailable. When getting transactions from your bank, I recommend choosing the QuickBooks Online data (QBO) format. These files are formatted specifically for QBO. You can also upload transactions from a CSV or Quicken (QFX) file.
Moreover, you may also consider connecting your bank account to save time. Once you've used our Online Banking feature, QuickBooks automatically downloads bank and credit card transactions for you. To know more about this, visit this resource: Connect bank and credit card accounts to QuickBooks Online.
If you've got any questions when using QuickBooks, let me know by commenting below. I am here to help. Have a nice day.
Just to be clear, this isn't "downloading" a statement - it's uploading. When you download, you bring something FROM somewhere else.
(I know the terms are confusing, but this mistake in the question led me to a wrong answer. I need to find out how to make QUICKBOOKS download statements FROM the bank.)