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L
lindak1119
Level 7
December 11, 2018
Question

How can I see what invoices I have recently printed?

  • December 11, 2018
  • 2 replies
  • 5 views
No text available

2 replies

A
Anonymous
December 11, 2018

Hi scooper599,

 

You can use the Audit Log report to see the recently printed invoices.

 

  1. Click on the Gear icon.
  2. Select Audit Log.
  3. Click on View for the invoice.

In the Printed section, you'll see Printed or Not printed. 

 

Should you need anything else, please let us know. We're happy to help. 

T
tnjhogan
March 11, 2020

I've printed invoices and the "Not printed" did not change to "Printed". It still shows "Not Printed" Is there something I need to do in addition to printing the invoice to get this field to acknowledge the invoice is printed?

 

Thanks, 

Teressa

IamjuViel
IamjuViel
Level 8
March 11, 2020

Hello, @tnjhogan.

 

Since the Community page is a public forum, I'd recommend contacting our Customer Care Team. A specialist will be able to access your account and launch a formal investigation to further check the root-cause of this concern.

 

Here’s how to contact us:

  1. Click the Help icon.
  2. Select Contact US on the pop-up. 
  3. From the How can we help? field, enter your question.
  4. Choose Continue. 
  5. Click Get a callback.
  6. Enter your contact information.
  7. Select Call me.

Also, you can refer to this article for more detailed information about the support we offer at Intuit and its availability: Support hours and types.

 

Get back to us here if you have other questions. I'm always here to help.

A
ameliasymond
February 26, 2021
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