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Bantu
October 12, 2022
Solved

How can my accountant join when the portal keeps asking him to enter his phone number? He has tried several versions and different numbers it doesn't work

I am based in the US he is based in Kenya
Fiat Lux - ASIA
Fiat Lux - ASIAAnswer
Level 14
October 12, 2022

Your accountant must have a US phone number and be able to receive 2FA messages. It is their new requirement to signup for a new QBO Accountant US account.

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6 replies

Fiat Lux - ASIA
Fiat Lux - ASIAAnswer
Level 14
October 12, 2022

Your accountant must have a US phone number and be able to receive 2FA messages. It is their new requirement to signup for a new QBO Accountant US account.

BantuAuthor
October 12, 2022

Thanks so much for this reply. Does that mean they are limiting accountant who use qbo to only those who are US based?

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