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J
josborne
March 24, 2021
Question

How do I add a quantity to a purchase order in the Category section? When I print it, there is a quantity column but no quantity field when creating it.

  • March 24, 2021
  • 3 replies
  • 52 views
There is an option to add quantities in the "Item Detail" section of the purchase order, but if the PO is for "Category Detail" there is no quantity field.

3 replies

L
LollyNino_CQuickBooks Team
QuickBooks Team
March 24, 2021

Hello there, @josborne. 

 

 

Thanks for the information you shared and for trying to get this resolved on your end. I can help you get past this quantity issue. 

 

 

Missing information or formatting issues on invoices can be caused by corrupted sales templates. Although, we can perform some basic troubleshooting steps to address this issue. Sometimes stored cached and site data in a browser can cause unexpected behavior with the product.  

 

 

We can start by opening a private window and use it to access your account in QBO. This doesn't save your site data and visited pages.

Simply press the following shortcut keys: 

 

  • Ctrl + Shift + N (Google Chrome)
  • Ctrl + Shift + P (Mozilla Firefox)
  • Control + Option + P (Safari)

If you're able to see the category/item details again, we'll have to go back to your regular browser and clear its cache. If you still encounter the same issue, we can use other supported browsers in the meantime so that you can get back to work. 

 

 

Please check this article how purchase order works with vendor transactions, like expense, check, or bill in QuickBooks Online

 

 

Let me know how it goes in the comment section. If you need additional assistance in doing your task with QBO, don't hesitate to visit us back. We'll be happy to help.

J
josborneAuthor
March 24, 2021

This doesn't help me.  Please see the screen shot below.

 

 

But when you print the purchase order it looks like this...

 

So, is there a way to input quantity, rate and resulting amount for a category item on a purchase order?

 

Thanks.

C
Catherine_B
Level 9
March 25, 2021

Hi josborne, 

 

Let me share some insights about creating and printing purchase orders. 

 

The Category details section is where you select an expense account used for purchasing items from your vendors. While the option to enter a rate and quantity on the account is unavailable, you can enter your purchases in the Item details section. In this section, you can enter the rate and quantity of each item. 

 

The template of the purchase order is set to have the Quantity and Rate column. You can review what's being displayed when you print it, you can follow these steps: 

 

  1. Click the Gear icon at the upper-right, and click Custom form styles.
  2. Look for the Standard template.
  3. Click the Content tab and select the Table section. 
  4. From there, you can see what's being printed.
  5. Click Done to close.

 For more details in handling your POs, you can use this link: Create and send purchase orders in QuickBooks Online.

 

Let me know if you have other questions. I'll be around to help. Take care!

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