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March 10, 2020
Question

How do I cancel old invoices for which I will not be paid? My business is reported on a cash basis, not accrual, so there are no sales tax implications.

  • March 10, 2020
  • 13 replies
  • 73 views
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13 replies

Michael K
Level 4
March 10, 2020

You're in the right place, @DLA_001.
 

There will be times when you know certain invoices aren't going to be paid. This is called bad debt, and you can write off your invoices to a bad debt account to record this. Due to the extensive nature of the steps required to set this up, I'm going to provide the article below. This will guide you step-by-step on how to set up a bad debt account in your chart of accounts, how to create a bad debt item, creating a credit memo for the bad debt, and applying that credit memo to the invoice.

 

Write off bad debt in QuickBooks Online

 

Let me know if you run into any other questions by using the Reply button below. I'm determined to be your number one resource for QuickBooks Online.

January 27, 2021

Can we have the solution for QB desktop? We dont have the online version and I can't find out where to put in the "Bad Debt" category 

Rustler
Level 15
March 10, 2020

@DLA_001 

 

Unpaid invoices have no impact on cash reporting, so whether you write them off to bad debt or try to get paid is immaterial to cash basis reporting.

 

How you report your company for income taxes, may or may not have anything to do with sales taxes. Almost all states required that you report and pay sales taxes on the accrual basis. You need to check with your state comptroller for sales tax to find out.