Your response was for my business account information. I need to change the bank account information for people I pay in bill pay. There use to be a tab that I could change from school to check and then change the bank information. That tab in the vendor profile is no longer there.

Charies_M

Level 9

Thanks for clarifying, tjmilletics.

You'll want to update the Vendor payment method to be able to change the bank information of the people you pay in bill pay.

Here's how:

Go to Expenses.
Select Vendors at the top.
Find and select a vendor to open it.
Check the banner on top and select accordingly:
For invitations: Select Manage invite.
For manual bank entry: Select Change payment method to check.

Learn more about managing your vendor information through this article: Add a vendor bank account.

You can read more about the online bill pay feature in QBO through the following articles:

If you're still unable to change the said information, please reach out to our Online Bill Pay Support. Since we're eating with personal information, they're the best people to handle this in a secure environment.

Reach out to me if you have any other questions while working vendor bank information. I'm a few clicks away to help. Have a good day!