On the other hand, if you wish to delete your data and start over fresh in 2020, check this link as your reference depending on how old your transactions are.
Keep me posted if you have any other questions. I'm always here to help however I can. Have a great day!
If you are using QBS Desktop; you can start a new company file and when setting up your Chart of Accounts; enter beginning balances OR do a JE to enter beginning balances of your Balance Sheet and put to Retained Earnings.
bank acct dr - beg bal cr - retained earnings
loans cr - beg. bal. dr. - retained earnings
I have done this many times for clients as they have done so many transactions wrong in their QBs file that it to messy to fix. You will always have your old file for historical purposes. If you are using QBS Online; I recommend downloading all your data into another software such as Excel and then starting a new company so you are not paying for two company files.
I dont have a messy file issue, however after reconciling every month, the following month is always a mess. Things that where checked for reconciliation are no longer, is this a common issue with QBs
I've checked our reports about reconciling accounts in QuickBooks Online (QBO) but I didn't see any related to this. Let me give you some troubleshooting steps to resolve the reconciliation issue.
First, I'd recommend checking your Bank register to check if the transaction status is C. If it's, then the transaction should have checked on the reconciliation page.
See the sample screenshot below for your guidance:
Once confirmed and the issue persists, I'd advise logging in to your account through incognito. This way, we can check if it's a browser-related issue.
Here are the keyboard shortcuts:
Google Chrome: Ctrl + Shift + N
Safari 11 or newer: ⌘ + Shift + N
Mozilla Firefox: Ctrl + Shift + P
Microsoft Edge: Ctrl + Shift + P
Once logged in, re-check the transaction if it's already checked to verify if it's now operating properly. If it's, please go back to your usual browser and clear the cache. So, it will speed up your overall browsing experience and fix other issues. Using other supported browsers is a good alternative too.
Additionally, you can always access Reconciliation Reportto review all the reconcile data. Then customize it to show precise information.
I've also encouraged you to access these articles about fixing reconciliation errors and other related topics.