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June 22, 2021
Question

How do I record a duplicate payment as an EFT, when the original check was recorded also, but slow to arrive?

  • June 22, 2021
  • 13 replies
  • 40 views
Paper bill paid by check. Check slow to arrive. Bill is due, so we provided an E-check as a duplicate payment. Paper check has since arrived and now we have a vendor credit. How can we record the duplicate payment for the same bill?

13 replies

Rose-A
Level 10
June 22, 2021

Helping you record a duplicate payment is my priority, steve237.

 

We can create another check for the duplicate payment and ensure to use it on your future bills for the said vendor. Here's how:

 

  1. Click the + New button in the upper-left corner and select Check.
  2. Choose a vendor in the Payee field and select the affected Bank Account.
  3. Enter the Payment date on when the duplicate payment happened.
  4. Go to the Category details section and select Accounts Payable in the CATEGORY column.
  5. Add the Amount and the details. You can add a description if necessary.
  6. Hit Save and close.

 

You might want to read through this article: How to enter outstanding balances for customers and vendors. This will provide you tips on how to manage your vendor balances in QuickBooks Online.

 

I'm always here should you have any follow-up questions or concerns. Wishing you and your business continued success!

Rose-A
Level 10
June 23, 2021

Hi, steve237.

 

Hope you're doing great. I wanted to see how everything is going about the duplicate payment. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I'd be happy to help you at anytime.

 

Looking forward to your reply. Have a pleasant day ahead!

January 6, 2022

Hi Rose. If both of the checks were cashed and you want to record one as a credit for that vendor, is the next step to manually add a credit to that vendor?