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April 14, 2020
Question

How do I remove sales tax from appearing on invoices?

  • April 14, 2020
  • 1 reply
  • 17 views
No text available

1 reply

Moderator
April 14, 2020

Hi there, hjcastt. 

 

Thank you for reaching out to the Community. Let me help you sort this out. If you are using automated sales tax we can modify the setting to turn off the Sales Tax. Let me show you how: 

 

  1. Go to the Taxes. 
  2. Click Sales Tax
  3. Press Sales tax settings
  4. Tap Turn off sales tax
  5. Pop up message will appear and click Yes.  

 

 

 

 

 

Once done, you can try create an invoice to double-check if the setting has been change.  

 

Note: If you've collected sales tax on one or more items. This means you can't turn off sales tax. 

  

To learn more about Sales tax, check out these articles:  

 

 

Please don't hesitate to let me know if you should have any questions about this or anything else QuickBooks related. Have a wonderful weekend.

September 23, 2020

Additional information on this issue.

If  you are getting a screen that says that you need to "select frequency in order to complete setup", you will not find the button to turn off the Sales Tax.

 

So, go ahead and complete the frequency option, then you will be presented whith the screen above that allows for  "Sales tax settings" and to "Turn off sales tax" options.