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April 11, 2020
Question

How do you post a reverse of payment ? Two invoices got accidentally paid when they were not paid

  • April 11, 2020
  • 1 reply
  • 1 view
No text available

1 reply

Level 9
April 12, 2020

I can help you with reversing the payment of your invoices, flyboy2447.

 

Please follow these easy steps:

 

  1. From the Sales menu, select Invoices
  2. Click on the invoice you want to reverse the payment.
  3. Click on the "1 payment made" link under the Paid stamp.
  4. Click on the Date.
  5. Select More at the bottom of the page.
  6. Choose Delete, then Yes to confirm.

The instructions above will surely mark your invoice as unpaid.

 

Please leave a comment below if you need anything else with managing transactions in QBO. I'd be glad to help.