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September 20, 2024
Question

I accidentally left Venmo payments on an invoice. I got a message they paid via venmo, but I don’t have an account for my business, only personal. Now what?

  • September 20, 2024
  • 1 reply
  • 6 views
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1 reply

Bryan_M
QuickBooks Team
September 20, 2024

Thank you for raising this concern here, Dave.

 

I'll share info on what happened to your customer's payment made via Venmo.

 

The email only indicates that someone paid you via Venmo. However, the funds will be deposited in your bank account associated with the QuickBooks Payments in a normal deposit schedule, even without a Venmo business account.

 

Check out this article for more info: Use PayPal and Venmo with QuickBooks Online.

 

If you want to learn how to refund payments in QuickBooks, you can read this article: Void or refund customer payments in QuickBooks Online.

 

Feel free to return here if you have additional questions about invoice payment management. We'll be happy to help. Keep safe, and have a good day.