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salgal
April 8, 2020
Question

I am trying to “Save File for Accountant” and I keep getting “Failed Verification.”

  • April 8, 2020
  • 12 replies
  • 33 views

I am trying to “Save File for Accountant” and I keep getting “Failed Verification.”  Does anyone know the cause of this problem and how to fix it?  It says to rebuild your company data in the Utilities Menu.  Which I have done - it says the rebuild is completed.  I try again and the verification still fails.  I need to send my accountant the info.  Should I ignore the failure?

 

  1. VERIFY BEFORE BACKUP:  Before initiating a backup to QuickBooks for Windows, QuickBooks would like to verify the data in your company file. Depending on file size, this may take a few minutes.
  2. VERIFYING DATA INTEGRITY. Your company data has failed verification. You can either cancel the backup to QuickBooks for Windows, and rebuild your company data by selecting Rebuild Data in the Utilities menu under the File menu, or continue with the backup.
  3. I CANCEL AND REBUILD:  Before reloading and rebuilding the data file a backup must be made. I MAKE A BACKUP and Backup is successful
  4. Reloading Data – Pass 1 of 2.  Pass 2 of 2
  5. Reload and rebuild is completed.
  6. Verify Before Backup
  7. Verify again FAILS

    12 replies

    RenjolynC
    RenjolynC
    Level 9
    April 8, 2020

    Thanks for sharing the troubleshooting steps you've done, salgal.

     

    Let's make sure to click on this link to update QuickBooks Desktop to the latest release. Then, log out from your QuickBooks company and log in as the Admin user. This might be the reason why you're getting this error message.

     

    Once logged on, go back and save the file for your account. On the other hand, you can try the solutions from the articles below. Before doing so, please make sure to create a backup copy of your company file.

     

    Please don't hesitate to get back to me if you have additional questions or other concerns. Take care.ase don't hesitate to get back to us if you have additional questions or other concerns. Stay safe. 

    kgardner
    August 26, 2020

    I've got the same situation that "salgal" reported. But please note, your solutions reference solutions for the Windows platform, where the original problem posted, and mine, are in the QB Desktop for Mac product. Please adjust your recommendations accordingly. 

     

    The problem with this process is that the "verify" step seems optional, if it's possible to go ahead and create the Accountant's copy without first passing verification. Is it optional? The items being reported in the log file for the Verify step are "duplicate name" (hundreds of these), and at least one duplicate transaction number. There is no remedy path given, not sure what to do about any of these "errors." I've been through some of this before, with a much earlier version of QB for Mac, seems like it was around 2007. Some things never change! But please let me know if there are Mac-based solutions here. Thanks.

      MadelynCModerator
      Moderator
      August 26, 2020

      There isn't an Accountant's Copy feature in QuickBooks for Mac, @kgardner.


      Allow me to share some information so you can successfully send a copy to your accountant.


      With the latest version of QuickBooks Mac, you can share data with your accountant or other Windows-based users.


      QuickBooks Desktop Mac 2019 can exchange data with QuickBooks Pro, Premier, and Premier Accountant Edition 2019 for Windows (U.S. versions between Mac and Windows).


      Meaning, you’ll want to convert your file to QuickBooks for Windows to get this done. Before doing so, make sure to update QB Mac to the latest release. Here’s how:

       

      1. From the QuickBooks drop-down menu, go to Check for QuickBooks Updates.
      2. Select Install Update.
      3. Click Install and Relaunch when prompted.

      To prepare your file, you can read and follow the instructions listed on these articles:

       

      QuickBooks will ask you to verify the data if recommend. Otherwise, skip it. Once the verification isn’t successful, QuickBooks recommends rebuilding your company file to ensure that there are no data issues.


      Let me know if you need further assistance while converting your file. I’m here to help anytime.

      Diverse
      October 13, 2020

      I'm having the same problem.  I tried to look at the logs to fix the problem myself but it's like reading a foreign language. It doesn't really matter if the verification fails you can still proceed with saving the file for your accountant without any problems.  At least that's what I've found. Good luck!

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