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October 25, 2022
Question

I can't seem to find where my account is linked to accept payments. I was paid through an invoice I sent out from QB Self Employed but I can't find it.

  • October 25, 2022
  • 4 replies
  • 25 views
No text available

4 replies

Moderator
October 25, 2022

Welcome to the QuickBooks Community!

 

Let's find out where your account is linked to accept payments so you can get back to business.

 

Just to clarify, are you using QuickBooks Payments to accept payments online to your customers? If so, it's possible that you link your account to QuickBooks Payments. To verify, you can log in to your QuickBooks Payments account.

 

However, if you're not using QuickBooks Payments, you'll want to ask your customer where they send the payment. 

 

You may need more guidance managing invoices in QuickBooks Self-Employed. You can check out this article: Create invoices in QuickBooks Self-Employed.

 

Our Community forum is always open to help you again if you're referring to something else or if there's anything you need. Have a good one!

October 27, 2022

I double checked my account and confirmed that the correct account information is there. 

The payment in question was marked as paid on October 21. How long should it take for a payment to show up in my account?