I have an invoice that only shows on my mobile app. It won't allow me to delete, Mark as paid, edit etc. it will just freeze my screen if I try making any change.

I'm here to help you, aaron36.

This kind of behavior in the mobile app can be fix by clearing the app's data. This helps refresh application and eliminates common issues that causes your screen to freeze. Clearing the app's data can be done on the app or on your phone settings. You can follow the steps below:

• For QuickBooks Online app:
   
  • Android - Select the menu at the top right and choose Settings. Then select Refresh Data and choose Yes.
  • iOS - Select the menu at the top right and then choose Help & Feedback. Then select Refresh Data and Refresh.
    
• In your Phone Settings:
  • Android - From your phone's settings, select Apps (varies by device). Choose the QuickBooks app from the list and select Storage. Select clear data.
  • iOS - From your phone's settings, select Settings, then, click on General and choose iPhone Storage. Select an app that's taking up a lot of space. To free up the storage without deleting the documents and data for the app, select Offload App.

You can refer to this article for additional troubleshooting options to fix issues with mobile app: Mobile App's troubleshooting.

Please know that you're always welcome to post any questions you have in this space. Have a great day ahead.