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April 4, 2020
Question

I have imported some customers and cant seemed to find them under sales and customers.. and idea where I might find them ?

  • April 4, 2020
  • 1 reply
  • 2 views
No text available

1 reply

QuickBooks Team
April 4, 2020

Hello there, @finishlineservic.

 

 It seems like your QuickBooks didn't load all the imported data. You'll need to log out of your account and log back in to load it.

 

If the issue persists, you can use a private browser to check if it's a browser-related issue. 

 

Check the shortcut below to pull up a private browser.

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl+ Shift + P
  • Internet Explorer: Ctrl + Shift + P
  • Safari : Command + Shift + N

If this works, you'll need to clear your browser's cache to remove some data.

 

You can also use a supported browser to have the best QuickBooks experience. 

 

Feel free to comment below if you have other concerns about QuickBooks Online. I always have your back.