I have sent the direst deposit request to a contractor multiple times but they have not received it, I even sent it to myself and received nothing. Can you please help?

Hello there, mleissler.

I’ve checked if there are similar reported issues here in our system but found none. Did you receive an error message when sending a direct deposit request to your contractor? Any additional details can help provide the appropriate solution to the issue. 

You may also want to give us a call so one of our agents can do a screen-share with you and verify why your contractor is unable to receive the direct deposit request and can assist you right away.

Here's how to contact them:

1. Go to the Help icon.
2. Click Contact Us.
3. Enter "direct deposit request", then click Continue.
4. Select the best support option for you.

I'm also including the contractor direct deposit for additional information.

Please let me know if there's anything else I can do to help by leaving a comment below.