I just spent 30min on hold then got cut off...

I appreciate your time reaching out to us here, selecttile15.

May I know what issues do you need help with? You can include details such as error messages or screenshots by adding a reply on this thread. We might be able to fix the problem here. 

If you still want to reach our Customer Care Team via chat, you can follow the steps below: 

1. Click the Help icon located in the upper right-hand corner.
2. In the Help window, click the Contact Us button located at the bottom.
3. Enter your question and click Let's talk.
4. Choose either Start a chat.

I'm looking forward to your reply. Always here to help.