I ran my customers credit card through quick books two weeks ago. Their card has been charged and i still havent had the money deposited into my account.

Hi there, @alyssa-bates-ful.
 

The credit card payments take 1-2 business days to deposit to your bank, while bank transfer payments (ACH) take 2-7 business days. The deposit date would depend on when your bank approves the transactions. Additional details are also added in this article: QuickBooks Payments Deposits FAQ.

Since this is beyond the allotted time, reach out to our QuickBooks Payments Team for further assistance. One of our agents can look up the deposits for you in a secure space.

Here's how you can reach them:

1. Go to Contact Payments Support.
2. Get the number under "QuickBooks Online Payments & Merchant Service Center."

Know that we're always here if you have other questions.