Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
July 2, 2020
Question

I received a notification at an old email address, not the updated one. How do I fix that?

  • July 2, 2020
  • 1 reply
  • 1 view
No text available

1 reply

katherinejoyceO
Level 9
July 2, 2020

Thanks for visiting the Community today, @bro_edward-jones. I've got steps in changing your email address so you'll surely receive notifications from Intuit. 

 

Here's how:

 

  1. Go to the Settings menu, then choose Account and Settings.
  2. Select the Company tab, then go to the Contact info section. 
  3. Update the Company email. This is where QuickBooks can contact you. 
  4. Mark the box for Customer-facing email to make sure you'll get notification from your customers on the same email. Otherwise, enter another address where they can contact you. 
  5. Click Save, then Done to finish.

 

Just in case you'll want to manage your intuit account, read through this article: How to change your QuickBooks Online email, ID, or password. It also includes links about other emails that you can change in QuickBooks Online. 

 

Let me know if you have additional questions. We're always delighted to assist.