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May 5, 2020
Question

I received payment for an invoice that I never created nor sent out. Seems like my Quickbooks security has been compromised. What do I do?

  • May 5, 2020
  • 1 reply
  • 5 views
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1 reply

RenjolynC
Level 9
May 5, 2020

Hi there, bo11.

 

The security of your QuickBooks accounts is our main priority. You'll want to report any security-related issues by clicking on this link: Intuit Online Security Center.

 

You can also reach out to our Customer Care Team to further check your account. Before doing so, please check our support hours here. Then follow these steps:

 

  1. Click the Help icon located in the upper right-hand corner.
  2. In the Help window, click the Contact Us button located at the bottom.
  3. Enter your question and click Let's talk.
  4. Select Start messaging or Get a callback.

Feel free to reach out to me if there's anything else you need. Stay safe.